FAQ

If your questions aren’t answered here, please feel free to contact Whips by Wolf! We are happy to help!

Yes, we do ship worldwide!

When you order a product that already has been created
we aim to ship the product within 1-3 business days,
after receiving the payment.

All our packages have a track and trace code, the package will be insured,
and not offered to the neighbors in case you are not home at the time of delivery.
The courier will need your signature upon delivery.
In regards to international customs (and their fees.)
We are not responsible for any packages seized by customs
or additional customs, VAT, or other import fees
or tariffs you might have to pay.

We will ship to the shipping address given via your order.
Please make sure that this is the address
you would like your item shipped to and that it is correct.
We cannot be held responsible for an item arriving at an incorrect,
non-valid or non-current address.

We will not send a package without an insurance,
due to the uniqueness of our products.
We also ensure you that our packaging is sturdy and discreet!
The price of the insurance is covered in our shipping fee.
You can find the shipping fee in the chart / check out section.

If you live close by and you want to pick up your whips
(and other products) and have some coffee,
please feel free to send us an email, to make an appointment.
If you want to pick up your items, please contact us first before buying!
Thank you!

Some products are made to order.
You will see this in the tile, short and long description.
Please read carefully in the item description
of any of our made to order items,
how long the building time will be.

These products are created especially for you
with a lot of love, passion and dedication.
So please respect the time we need to build a product
with good quality for you.
We will ship your order as soon as possible.
And you will always receive a track and trace code
once the package is shipped.

You can use Paypal or Ideal to make your payment.

An allround flogger means that you can use the flogger to warm up the skin
and do impact play. You can use it anytime in your session. And its a versatile toy,
perfect for beginners and advanced bdsm practitioners.

We charge you no extra for your creativity!
We love to build custom work,
We love to hear the ideas you have had for years,
the flogger you dream about,
and we love to let that fantasy become a reality!
Here you can find more information about custom build products .
If you scroll down you find an application / more info email field.

Due to the nature of our products and the importance of hygiene,
we can not take any refunds, credits or exchanges.
We provide you with a high quality item.
And we don’t expect our whips (and other products)
to break during normal, everyday, intended use.
But if your whip (or other product) would break within a year
due to manufacturer errors please contact us,
and we will repair your product free of charge (minus shipping fees)
Please do not use the end knob as a handle!
The end knob has a decorative and balance purpose only!

Yes we do:

Your use of the www.whipsbywolf.com (the ”site”) and any and all other content, information, products and services offered on or provided by or through the site or otherwise by Whips by Wolf, is voluntary and solely at your own risk and responsibility. Whips by Wolf is not responsible or liable for any loss, damage, injury or health problems that may result or arise from your use of the site, any information obtained from the site, and/or any other content, information, products or services offered or provided by or through whips by wolf. Whips by Wolf assumes no responsibility for unsafe, improper, or illegal use of these items. The products sold on www.whipsbywolf.com are for use by consenting adults as fashion accessories, decoration and or sexual toys. Please remember to always play safe, sane and consensual!

If you have any questions regarding these policies please feel free to contact us!

Yes we do:
Please keep in mind that leather is a natural product,
which varies in colors and texture even in 1 and the same hide.
We take great care to provide you with the best leather products
as seen on the product picture.
While we try our hardest to insure the colors you see
on your monitor are the colors you receive on your product,
please keep in mind that monitor colors may vary.

Yes you can! Please send us an email for a pickup appointment.